All of our items are rigorously tested and fully functional. Weekday orders paid by 12 noon are dispatched same day. Weekend orders will be dispatched on Monday.Rigorously tested and guaranteed fully functional. Our grades are; Platinum - Practically Perfect, Gold - Minor signs of use, Silver - Obvious signs of use, Bronze - well used.
MyDigitalTech is the retail branch of one of the world's largest electronics reuse and recycling companies, for refurbishing and disposing of their surplus IT and telecoms equipment. Our stock comes from the companies and agencies who bought top-quality new stock and kept it well maintained. We collect these units and bring them to our asset recovery facility where we work our IT magic! First we data wipe the equipment, ensuring that it no longer contains any data from a former user. They are then put through a rigorous testing programme before being cleaned inside and out.Finally, as one of only a handful of Microsoft Authorized Refurbishers in the UK, we install a genuine Windows operating system on all compatible products. Now, your equipment is ready to use as soon as you open the box. NEW SEALED - Exactly what it says - an unused item in a sealed box. NEW OPEN - The item is still unused, but the box has been opened. All original accessories are included.
PLATINUM - Just as you'd expect from an item bearing a Platinum badge- virtually indistinguishable from new. No marks, no scuffs, no blemishes, no scratches, and no dents!GOLD - Gold units almost made the top grade, but fell. Not that you can easily tell. SILVER - If you want functionality and low cost, then our Silver units are perfect for you. These items have the functionality of their Gold and Platinum counterparts, but with a much lower price tag.
They do show obvious signs of use, though- scratches, scuffs or dents might be visible. BRONZE - The best price available, and fully functional, but will look a little rough. At MyDigitalTech, we do everything possible to get your order to you as quickly and safely as possible.
Our refurbished equipment isn't brand new, it just looks and operates that way. Your refurbished item was originally owned by a large corporation or agency. Our parent company Sims Lifecycle Services, contracts to take that equipment and completely wipe it of all existing data. Then they pass the equipment over to MyDigitalTech.We take the equipment, thoroughly clean it inside and output it through an enhanced test to ensure that it's good for sale. Where applicable, we'll install a new operating system and deliver it to you ready to use straight out of the box. What can a new computer do that a refurbished one can't?
Refurbished laptops and desktops are great for browsing the Internet, home office work and watching streaming movies and television, some of them are even powerful enough to run large programmes like Photoshop. By choosing a refurbished computer you are getting a great piece of equipment at a bargain price. Will my computer arrive ready to use?
We are a Microsoft Authorized Refurbisher, so your computer will arrive installed with a genuine Windows operating system. Do you also sell new items?
New items come from the same companies and distributors that supply the stock we refurbish. New items will arrive in their unopened, original packaging.
Why do some of the same products have different prices? We have a large stock of products that come in different conditions.We grade them as platinum, gold and silver so that you know their cosmetic condition. Platinum products are virtually indistinguishable from new, gold products show minor signs of use and silver products might show visible scratches, scuffs or dents. The products are priced accordingly. You are getting great products from top manufacturers, with genuine Microsoft operating systems (where applicable) and cleaned like new for a fraction of the price of new equipment. Where do the products come from? Our stock started out as IT equipment being used by agencies or large companies. It has been used for a limited period of time and well maintained. Our parent group, Sims Lifecycle Services, has contracts to refurbish and redistribute this equipment, providing us with a great variety of quality products. What comes in the box? For example, desktop computers will come with a power cord, but not a keyboard or mouse. Computer equipment will come with a genuine Microsoft Operating System. The specific Operating System will be detailed within the product listing. You'll be asked to activate this by entering the unique product key (found on COA sticker; exmple below) when you first turn on your device. Please note that this does not include software such as Word or Excel. What will battery life be? Batteries are tested to ensure they accept a charge, but we cannot guarantee how long they will last. Orders placed during the weekend will be processed on Mondays (excluding bank holidays). How is my order delivered? All items will be delivered by our courier. Unfortunately we do not offer a collection service. Many mobiles can be used with your choice of network. Some will be networked locked, though. In those cases, the network will be clearly stated on the product page. Will my mobile come with a manual?
What accessories are included in the cost of my mobile? Mobile phones will come with a charger and, in many cases, a headset. Please check your specific product page for details. If you still have questions, please get in touch. Thanks for shopping with MyDigitalTech!
You the customer will have to return the product by courier, insured and tracked, this cost is not covered by us. This includes unwanted but undamaged goods.
If that is unsuccessful, you can return it to us for it to be repaired. We exclude all liability and responsibility to you for all other loss or damage that you might suffer provided that this exclusion does not include or limit our liability for (i) death or personal injury caused by our negligence (ii) fraud or fraudulent misrepresentation or (iii) any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.