I have a problem with my item. We'll do our best to help. The items we sell are recovered from ITAD clearances, meaning they might have some underlying problems that were not spotted when we've tested them.
It should be accepted automatically within few hours of the request. I don't see the tracking of my parcel updated. We're very sorry to hear that.
Unfortunately, once the parcel leaves our warehouse we have no control over it. Courier companies tend to struggle due to COVID and lack of available drivers at the moment. This means your tracking might fail to update. Allow some time to do so. Can you send me a VAT receipt?We sell all our items as "used". They might have some marks on the casing but nothing major, unless pictured. Please always refer to pictures and message us in case of any questions. Please be aware that we are unable to fully test the item and perform benchmarks.
Laptops: The laptops are wiped of data and provided with a fresh copy of OS. We do not perform any further benchmarks. Please refer to item condition tab for battery and screen information. See pictures for more details and message us in case of any questions.
Desktop PCs: Desktop PCs are wiped of data and provided with a fresh copy of OS. Networking Equipment: Items are power tested only. We did not perform any further tests unless mentioned in the condition tab.Any other general electronics: Items are power tested only. The photos used in listing are always of the actual item, but please note that if there is more than one in stock, the one you receive might look different from the one pictured. This item is in the category "Computers/Tablets & Networking\Laptops & Netbooks\Apple Laptops". The seller is "firstmileresell" and is located in this country: GB. This item can be shipped to United Kingdom, Antigua and Barbuda, Austria, Belgium, Bulgaria, Croatia, Republic of, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Bahrain, Canada, Japan, New Zealand, China, Israel, Hong Kong, Norway, Malaysia, Mexico, Singapore, Korea, South, Switzerland, Thailand, Bangladesh, Belize, Bermuda, Bolivia, Barbados, Brunei Darussalam, Cayman Islands, Dominica, Egypt, Guernsey, Gibraltar, Guadeloupe, Grenada, French Guiana, Iceland, Jersey, Jordan, Cambodia, Liechtenstein, Sri Lanka, Macau, Monaco, Maldives, Montserrat, Martinique, Nicaragua, Oman, Pakistan, Paraguay, Reunion, Turks and Caicos Islands, Aruba, South Africa, United Arab Emirates, Bahamas, Colombia, Costa Rica, Kuwait, Philippines, Qatar, Uruguay.